Last updated: September 22, 2025

This Privacy Policy describes how My Secret (“My Secret”, “we”, “us”, or “our”), operated by HM for Industry and Trade Commercial. Registration: 67881 - Tax No. 449925617 collects, uses, and protects your personal information when you visit or make a purchase from mysecreteg.com (the “Website”).

By using our Website, you agree to the terms of this Privacy Policy.

1) Information we collect

We collect personal information to ensure a smooth shopping experience and to help us improve our services. The information we collect includes:

·       Information you provide directly: name, contact details, shipping and billing addresses, payment details, and order information.

·       Account information: login credentials and account preferences (where applicable).

·       Customer service interactions: messages or inquiries you send us.

·       Automatically collected data: IP address, device and browser type, and browsing behavior on our Website through cookies and similar technologies.

We may also receive information from Shopify, our e-commerce platform, and other partners who help us process payments, manage shipping, or analyze website performance.

2) How we use your information

Your personal information is used to:

·       Process and deliver your orders.

·       Communicate with you regarding purchases, returns, or support.

·       Improve our Website and customer experience.

·       Send limited marketing communications, only when permitted and relevant.

·       Detect and prevent fraudulent or unauthorized activity.

You can opt out of promotional emails at any time by following the unsubscribe link provided in our messages.

3) Sharing your information

We only share your personal data with trusted partners and service providers who assist us in operating our business, such as:

·       Shopify (website platform)

·       Payment processors

·       Shipping and logistics providers

·       IT and analytics partners

We do not sell, rent, or disclose your personal information for unrelated purposes.

4) Cookies

Our Website uses cookies to function properly and to help us understand how visitors interact with our site. Cookies allow us to remember preferences and improve navigation.

You can adjust your browser settings to limit or block cookies, though some features may not function as intended.

For more information about Shopify’s use of cookies, visit https://www.shopify.com/legal/cookies

We do not sell, rent, or disclose your personal information for unrelated purposes.

5) Data security & retention

We use appropriate technical and organizational measures to protect your personal data. While no system is completely secure, we continuously work to safeguard your information.

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6) Your rights

Depending on your jurisdiction, you may have the right to:

·       Access or receive a copy of your data.

·       Request corrections or deletion of inaccurate information.

·       Withdraw consent to marketing.

To exercise any of these rights, please contact us at info@my-secret.fr

7) Children’s privacy

Our Website and products are not intended for children, and we do not knowingly collect information from minors.

8) Changes to this policy

We may update this Privacy Policy periodically to reflect changes in our practices. Any updates will be posted on this page with a revised “Last updated” date.

9) Contact

If you have any questions or requests regarding your personal data, please contact us at: info@my-secret.fr