Contact Us

We’re here to help you with any questions about your order, sizing, or our collections.
Our team will be happy to assist you with care and attention.

Customer Support

For all online inquiries, including:

Orders and delivery
Product details and sizing
Returns and exchanges in-store

please contact us at:
Email: info@my-secret.fr

Exchanges & Returns

Exchanges and returns are processed through our stores only.
Bring your item in its original condition with tags attached, and our in-store team will guide you through the process.

Response Time

We do our best to respond within 1–2 business days.
During busy periods, it may take a little longer, but every message is answered.

Need quick answers?

You may find what you’re looking for here:

FAQ
Store Location