Frequently Asked Questions
My Secret was founded in 1993 in Paris, France, born from a passion for timeless femininity and refined design.
Every piece reflects premium craftsmanship, exceptional fabrics, and designs that blend comfort, elegance, and confidence — made to reveal your essence in every detail.
A detailed size chart is available on each product page to help you choose the perfect fit.
Egypt: 5–7 business days
International: 12–14 business days
Egypt:
Orders below 999 EGP → 50 EGP shipping fee
Orders 999 EGP and above → Free shipping
International:
Orders below 250 USD → 20 USD shipping fee
Orders 250 USD and above → Free shipping
Exchange and return can be processed exclusively through our stores.
Requests are accepted within 14 days of purchase, provided items are in original condition with tags attached.
For hygiene reasons, panties, bikinis, burkinis, one-piece swimsuits, accessories, and any sale items are non-returnable.
For any assistance, please reach us at info@my-secret.fr